Telephone: 01603 781771

About Eric Bates & Sons

Eric Bates & Sons Ltd is a respected three-generation family run business based in the heart of the Norfolk Broads. Since Eric formed the business back in the 1970’s as a respected antique dealer both locally and nationally, we have worked tirelessly to develop our brand of furniture manufacture known for its outstanding quality and beauty.

We have drawn on this experience in our development into producing handmade bespoke kitchens and interiors.

We are proud to offer a full planning, design, manufacturing and fitting service which is available for any room in the home. We will include small building works, plumbing, tiling and decorating if required and will project manage everything for you giving you complete peace of mind from start to finish.

Our customers are at the heart of everything we do. We listen first, advise where needed and work hard to bring your dream to life. No project is considered too large or too small and we pride ourselves on utilising every last amount of space available for storage or just beautifully crafted finishing touches to complement your home. 

Preserving the Environment

At Eric Bates & Sons, we are committed to minimising our effect on the environment and striving to maintain sustainability. Much of our furniture is FSC certified and the timbers used in our manufacturing process are sourced from FSC-managed forests through reputable UK timber merchants. We also recycle wherever possible.

Our workshop facility in Hoveton uses a waste recycling plant which consists of a wood chipper, extractor and wood burner to recycle our manufacturing waste. We also rely on this system to produce our own heat source, known as biomass, and we’re proud to have recently installed a 66kw solar system that will produce a large percentage of the electricity we consume.

Eric Bates & Sons is committed to continuously improving our environmental performance by monitoring the effect of our manufacturing processes and embracing new initiatives as they become available. Our continuous efforts are concrete examples of our dedication to reduce our carbon footprint and our belief that this, in turn, is supporting our children’s future.

For more information about our commitment to the environment, please contact us.
We started a daunting renovation which needed a new kitchen, utility room, porch, balustrades and furniture. At every stage in the process Jamie and his team were patient with our ideas, thoughtful with their own, keen to help with their expertise and when it came to delivering, the work has been truly excellent. They have always arrived on time, carried out work to an extremely high standard and done so with care and respect for our property and belongings. We really could not have asked for more and keep going back to them for more ideas and bespoke pieces of work. They are truly a great find, with real skill and pride in all of their work - we cannot recommend their services highly enough.
- Mr & Mrs Walters

Eric Bates & Sons says it all, a family run business, just as they should be. All of the staff were professional and polite. The quality of the work was a level above the rest! Best of all, Eric Bates & Sons offer real value for money!! All of our dreams and ideas have come true... thank you.
- Mr & Mrs Serruys

We are delighted with the finished kitchen - it is a joy to be in, let alone work in. From the design phase through to final fitting, it really has been easy - and a pleasure - doing business with you. You listen and then respond. Our requirements were not standard and yet any request for something different was positively and constructively addressed, and then delivered. The finished room is light and open, practical and yet with many lovely features to make it special. It is clear that you and your carpenters take a great pride in what you do, with great attention to the detail. The curved, glass-fronted wall cupboard is quite simply beautifully made. The fitter also deserves praise. He just gets on with it, quietly and efficiently, with no fuss. We wanted a special kitchen and you have made it for us. Thank you.
- Mr & Mrs Anonymous

Even in the best planned project ideas and designs are likely to evolve. None of the last minute alterations and finishing touches that we requested were too much trouble for Eric Bates & Son. We are very happy with the quality and craftsmanship of our finished kitchen.
- John and Alison

Having bought quality furniture from Eric Bates over many years, we were pleased when they decided to make bespoke kitchens. The finish and quality exceeded our expectations. We are delighted with the kitchen especially the attention to detail right down to the design of the door/drawer knobs! Even changing my mind regarding detail during fitting was no problem. A solid family business who are a delight to deal with.
- Mr & Mrs Bassett

We found Eric Bates & Sons to be a very professional and responsive company. James Bates produced an intelligent, tailor made design that fulfilled all our requirements. He personally oversaw the fitting of our kitchen by a team of skilled craftsmen for whom quality always came first. We are delighted with the result.
- Dr K & Mrs L Thompson

Thank you so much for the long bookcase that you made for me and delivered last week. It is beautiful and I am so pleased with it. Ordering it, taking delivery and the whole process was a joy and so easy to deal with because your company know what they are doing and how to treat people properly, very rare in today’s world! A BIG THANK YOU.
- Mrs Wyatt
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